Unfortunately we are unable to exchange items, please follow the returns process using the information above.
FAQ
Cardigan helvetica sriracha, portland celiac truffaut woke
Refund
An order can only be cancelled within 12 H from the time it was placed. After this period, we cannot stop the order and refund the amount back.
Refunds are issued to the original form of payment used on an order in the event that it is canceled.
A full refund will be granted if a package will not arrive within 60 days from the time of shipping.
- Goods returned must be in a saleable condition.
- Goods returned must be unworn/unused with original tags and packaging.
- Goods should be packaged so that both the item and the brand packaging (if applicable) are not damaged in transit. La Bella does not accept responsibility for items damaged in transit.
- You are responsible for the return postage costs unless an item has arrived faulty or damaged.
Delivery
We Mainly ship to USA. we can ship worldwide but it will take more time based on your country location
Ship from Global：
1. Preparing Time: 2-6 days without exception.
2. Delivery Time: 10-15 days without exception.
Countries: other
1. Preparing Time: 2-6 days without exception.
2. Delivery Time: 22-23 days without exception.
In case of force majeure, the transportation time will be prolonged, We are very sorry.
We will only deliver orders to a pack station address where the registered billing address of the payment card were supplied during checkout.
Shipping & Returns
Ship from Global：
1. Preparing Time: 2-6 days without exception.
2. Delivery Time: 10-15 days without exception.
Countries: other
1. Preparing Time: 2-6 days without exception.
2. Delivery Time: 22-23 days without exception.
In case of force majeure, the transportation time will be prolonged, We are very sorry.
1. No order: Please edit your address in Account-Edit Profile;
2. Preparing order: Please contact the customer service to change the addresss(country cannot be edited);
3. Shipped order: The shipping address cannot be edited.
Note: Please confirm the address before ordering.
We ship daily from fulfillment warehouses located around the globe. Depending on where you live and what product you have ordered will correlate with which warehouse you receive your product from in the effort of always ensuring the fastest delivery.
Payment
We accept all major credit cards (Visa, Mastercard, Amex), Apple Pay and Paypal. All payments are processed through a secured checkout process.
All prices shown on our website include a UK VAT (Value Added Tax), which is 20% of the total price. Fees and taxes from your own country may be applicable once the order reaches the customs.
Please contact the customs office in your country to learn if there are any charges.
It usually means that there may be a problem with your credit card information, billing or shipping address. The billing address should match exactly what your bank has on file. Please review all information closely and look for any typos. Also, try re-formatting the names and addresses in your billing information (this often solves the issue).
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